Terms of Service

Nanner Peel Mad Scientist

Last Updated: October 28, 2026

Welcome to Nanner Peel Mad Scientist. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Nanner Peel Mad Scientist is a product developed in partnership between EZ Home Inc. and Cherokee Chemical.

Throughout these Terms, "we," "us," and "our" refer to the business operating the Nanner Peel Mad Scientist online store.

We reserve the right to update our products, pricing, policies, and website content at any time, subject to applicable law.

2. Product Information

Nanner Peel Mad Scientist is a concentrated chemical stripping solution designed to remove various coatings and finishes from compatible metal surfaces.

Product performance may vary depending on the type of coating, material, temperature, concentration, and application method.

We strive to provide accurate descriptions, instructions, and product information. However, results may differ based on individual applications.

Customers are responsible for confirming product compatibility before use.

3. Product Safety & Proper Use

By purchasing or using Nanner Peel Mad Scientist, you acknowledge that:

• You are responsible for reading and following all product instructions, warnings, labels, and Safety Data Sheet (SDS) information.

• Appropriate personal protective equipment must be used as directed.

• The product must be used in a suitable, properly ventilated environment.

• Heating, dilution, storage, handling, and disposal must follow the product instructions and applicable safety requirements.

• The product must not be mixed with other chemicals unless expressly authorized in our instructions.

• The product must be kept away from children and unauthorized individuals.

Improper use may result in damage to equipment, materials, or surrounding surfaces, or cause personal injury.

Do not use the product on incompatible materials or for applications outside its intended purpose.

4. Orders & Payments

All prices are listed in U.S. dollars unless otherwise stated.

Payment must be successfully completed before an order is processed, unless separate written payment terms have been agreed upon.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, pricing errors, shipping restrictions, or product unavailability.

If we cancel an order after payment has been collected, we will issue the appropriate refund.

5. Shipping & Delivery

Shipping rates and delivery estimates are provided during checkout.

Delivery times may vary due to product availability, carrier operations, weather conditions, destination restrictions, or other circumstances beyond our reasonable control.

We are not responsible for delays caused solely by shipping carriers, but we will assist customers with delivery concerns.

If we cannot ship within the timeframe promised at purchase, we will provide the required notice and cancellation or refund options in accordance with applicable law.

Customers are responsible for providing accurate delivery information.

Additional shipping expenses resulting from incorrect or incomplete information may be charged where permitted by law and disclosed to the customer.

6. Bulk Orders & Special Requests

Bulk purchases, including 5-gallon quantities, 55-gallon drums, and other special orders, may require separate quotes and shipping arrangements.

Additional freight, handling, delivery equipment, or special-access charges may apply.

Any additional charges will be disclosed for customer approval before being collected.

Special-order terms, including payment requirements and cancellation eligibility, may be specified in the individual quote or sales agreement.

7. Returns, Refunds & Cancellations

All purchases are subject to our published Return & Refund Policy.

Due to the nature of chemical products, opened or used products are generally not eligible for change-of-mind returns.

Damaged, defective, or incorrect orders will be reviewed and resolved in accordance with our refund policy and applicable consumer protection laws.

Customers must obtain authorization before shipping chemical products back to us.

8. Product Performance & Limitations

Although Nanner Peel Mad Scientist is designed for effective coating removal, we do not guarantee specific results, processing times, or compatibility with every coating or material.

We recommend testing a small area or sample before using the product on valuable or sensitive components.

Customers are responsible for following the supplied instructions, monitoring their application, and using suitable equipment.

Nothing in these Terms excludes any product warranties or consumer rights that cannot legally be limited.

9. Limitation of Liability

To the extent permitted by applicable law, Nanner Peel Mad Scientist and the business operating this store are not responsible for indirect, incidental, or consequential losses resulting from improper product use, unauthorized applications, or failure to follow supplied instructions.

We are not responsible for damage caused by mixing the product with incompatible substances or using it contrary to provided safety guidance.

Nothing in these Terms limits liability that cannot lawfully be excluded, including applicable rights relating to defective products, personal injury, or consumer protection.

10. Intellectual Property

All original Nanner Peel Mad Scientist branding, artwork, photographs, videos, website content, and other protected materials are owned by or licensed to their respective rights holders.

Unauthorized reproduction, redistribution, or commercial use is prohibited without appropriate permission.

11. Website Use

Customers agree not to use our website for fraudulent, unlawful, or unauthorized activities.

We reserve the right to restrict access or cancel transactions involving suspected fraud or misuse, subject to applicable law.

12. Privacy

Personal information collected through our website is handled according to our published Privacy Policy.

Payment processing and website functionality may be provided by Shopify and authorized third-party service providers.

13. Changes to These Terms

We may update these Terms of Service periodically.

Updated Terms will be posted on our website with a revised effective date.

Changes will not retroactively override contractual rights or obligations relating to previously completed purchases where prohibited by law.

14. Governing Law

These Terms are governed by the applicable laws of the State of Washington, United States, without overriding mandatory consumer protections that may apply in other jurisdictions.

15. Contact Information

For questions regarding these Terms of Service, products, orders, or support, please contact us through the contact information listed on our website.

Nanner Peel Mad Scientist — A partnership between EZ Home Inc. and Cherokee Chemical.